london-cafe vacancies

Jobs / London café

Part-and full-time kitchen staff

The Monocle Café is looking for driven individuals with outstanding qualities who, ideally, have worked in a kitchen before. The ideal candidates will have a passion for cooking and preparing memorable dishes; those with a flair for Japanese food will be placed at the front of the queue. Attention to detail and efficiency are compulsory; you will be required to work closely with food – both its preparation and presentation – and keep your workspace in perfect condition at all times. Knowledge of HACCP and hygiene standards is a pre-requisite.

If this sounds like you, please send us your CV and a cover letter.

Jobs / London café

Barista

Part time/Full-time

We are looking for a highly motivated, efficient Barista to join us at The Monocle Café in Marylebone, London.

For this role your priority will be exceptional customer service, great coffee and an overall fantastic attention to detail.

You ideally have 1+ year working the hospitality industry, are a team-player, are punctual and reliable and open to working on weekends. An interest in print and our brand is a plus.

Responsibilities:

Have a thorough knowledge and understanding of all items on the menu & drinks list, including any specials or new items

Ensure all café equipment is maintained correctly and that accurate maintenance schedules are recorded and logged

To ensure the satisfaction of all customers by ensuring that service is prompt, efficient and delivered to the highest standards

To deal with all customer enquiries in a polite and courteous manner

To assist in the planning and execution of any special functions or events

To ensure a safe and hygienic environment is maintained for customers, staff and visitors and report any defects immediately to the Café Manager and/or supervisor

To ensure that all staff maintain a high standard of personal hygiene and that individual and the operation meet statutory food safety standards

To ensure that each day’s sales are correctly and accurately reconciled in line with the electronic-point-of-sale report and credit card terminal

Benefits:

• Tips

• Company events

• Staff meals & coffees when working

• Employee discount at our Monocle Shop & Café

• HOURLY RATE £10.50 + with experience

Jobs / London café

Café supervisor

Full time, Part-time, Permanent

The Monocle Café is seeking a café supervisor with experience to help lead the front and back of house teams in the day-to-day operations of the café.

You should be a strong communicator, detail-orientated and passionate about hospitality and creating a fun, cosy atmosphere for our customers and staff.

You should like a fast-paced environment and be excited to be support and be involved in wider company events.

Responsibilities:

Take responsibility to ensure smooth running of the business during working shifts and to conduct this in line with Monocle Café policies, procedures, and strategic direction.

Use initiative to solve any problems.

You will be responsible for ensuring excellent customer service is provided across the team. You should ensure that service is prompt and delivered to the highest standards

To assist in the training and development of new staff and always contribute to a positive work environment.

To assist in ensuring stock levels are maintained and communicated to management

To assist in the planning and execution of any special functions or events

Maintain the highest standards of hygiene and cleanliness and ensure guidelines are adhered to

Proactively resolve any customer complaints in an efficient, professional, and satisfactory manner to ensure a positive outcome and secure future business, escalating any serious issues to the Cafe Manager.

To ensure that each day’s sales are correctly and accurately reconciled in line with the electronic-point-of-sale report and credit card terminal.

Benefits:

• Tips

• Company events

• Staff meals & coffees when working

• Employee discount at our Monocle Shop & Café

• Flexible work schedules if wanted

HOURLY RATE £12.50 + Based on experience